We pride ourselves on our shipping efficiency. Orders placed before 4pm Eastern are shipped out the same business day! We also offer next day, 2 day, and 3 day air. Interested in international shipping? Email our bedding experts for a custom international shipping quote. We offer free ground shipping on all continental USA $50+ Orders.
Sleep Better Guarantee - No Risk Shopping - No Risk Exchanges
There is no other bedding retailer out there that offers a Sleep Better Guarantee! The number one mission of Pillows.com is to help you sleep better and live better. We have the largest selection of pillows found anywhere and the expertise to help you find the perfect bedding for you. If you find within the first 30 days of receiving your order that the product(s) you ordered are not helping you sleep better and live better, contact our bedding experts by email or phone. Simply tell our bedding experts what you did not like about the product(s) you received and they will recommend product(s) that will help you sleep better and live better. If you agree to try the recommended product(s) or any other product(s) you have selected that you think will better meet your needs, Pillows.com will ship the new product(s) out quickly with a prepaid return shipping label included in the box. If you like the new product(s) keep them and return the product(s) you do not like. If you do not like the new product(s) send all of the product(s) back for a full fast refund with our prepaid shipping label. There is no risk to shopping with Pillows.com as you will Sleep Better Guaranteed! And, for the holidays we have extended our Sleep Better Guarantee; any order purchased between November 1st and December 31st is eligible for the Sleep Better Guarantee all the way through January 31st to allow you to give your friends and loved ones the gift of Sleeping Better, Guaranteed!
We understand that everyone sleeps differently and not every store item will meet every need. We offer no hassle returns within 30 days of receiving your order. And, in the spirit of gift giving any purchase made from November 1st - December 31st qualifies for our no hassle return policy all the way through January 31st. Please contact our bedding experts by email to request instructions on how to return your order.
If you see our products on a competitor’s site for a lower price, we are more than happy to price match! Please email our bedding experts with a link to the competitor’s website and we will match the price. And, if you find the same product you ordered at a better price within 60 days of placing your order email our bedding experts with a link to the competitor’s website and we will quickly refund the difference.
Pillows.com carries the widest selection of hotel products available to the retail customer. Pillows.com is not sponsored by any hotel. Pillows.com just retails the same products found in hotels. All of the hospitality trademarks are property of their respective owners.
Making a quality bedding purchase is an investment in your health. When you make other significant purchases, you normally take measures to protect your investment. This protection of your investment is why Pacific Pillows is pleased to offer a variety of bedding accessories to keep your bedding in great shape and lasting for years to come. Pillows and featherbeds can easily be ruined by an errant spill, a pet jumping on the bed or even insects. To protect your pillows and featherbeds, Pacific Pillows is pleased to offer a variety of zippered protectors. These featherbed and pillow protectors are designed to perfectly fit your various sized pillows and featherbeds. Once on, featherbed and pillow protectors will help prevent stains, allergens and insects from ruining your investment in your sleep. But pillows and featherbeds are not the only bedding that needs protecting from stains and insects. Your comforter and mattress are also very important to a good night’s sleep. That is why Pacific Pillows offers a variety of mattress protection, from waterproof mattress pads, all the way up to zippered mattress encasements, Pacific Pillows has the perfect option for protecting your mattress. However, not all protection is drab and white. One of the best ways to protect a comforter is a duvet cover. Pacific Pillows features a wide variety of duvet covers that will keep your comforter clean and add a classic and refined look to your bedroom. Make sure that your investment in your sleep is protected with accessories available from Pacific Pillows!
Looking for a specific pillow not featured on our website? Use our Pillow Request Form to request your pillow. Sleep Well. Live Well.
Pacific Pillows has the largest selection of pillows available from any retailer. Our dedicated staff stands ready to help you search for that piece of bedding you just can't find anywhere. Or, our expert staff can make a recommendation to meet your individual sleep needs. Simply submit as much information and detail as possible in our Pillow Finder and we will get back to you within 1-2 business days with the results of our search. If you have pictures that could help us in our search please submit them. Sleep Well. Live Well.
Thank you for your submission! Our Customer Service team will send you a response in 1-2 Business Days.