We pride ourselves on our shipping efficiency. Orders placed before 4pm Eastern are shipped out the same business day! We also offer next day, 2 day, and 3 day air. Interested in international shipping? Email our bedding experts for a custom international shipping quote. We offer free ground shipping on all continental USA $50+ Orders.
Sleep Better Guarantee - No Risk Shopping - No Risk Exchanges
There is no other bedding retailer out there that offers a Sleep Better Guarantee! The number one mission of Pillows.com is to help you sleep better and live better. We have the largest selection of pillows found anywhere and the expertise to help you find the perfect bedding for you. If you find within the first 30 days of receiving your order that the product(s) you ordered are not helping you sleep better and live better, contact our bedding experts by email or phone. Simply tell our bedding experts what you did not like about the product(s) you received and they will recommend product(s) that will help you sleep better and live better. If you agree to try the recommended product(s) or any other product(s) you have selected that you think will better meet your needs, Pillows.com will ship the new product(s) out quickly with a prepaid return shipping label included in the box. If you like the new product(s) keep them and return the product(s) you do not like. If you do not like the new product(s) send all of the product(s) back for a full fast refund with our prepaid shipping label. There is no risk to shopping with Pillows.com as you will Sleep Better Guaranteed! And, for the holidays we have extended our Sleep Better Guarantee; any order purchased between November 1st and December 31st is eligible for the Sleep Better Guarantee all the way through January 31st to allow you to give your friends and loved ones the gift of Sleeping Better, Guaranteed!
We understand that everyone sleeps differently and not every store item will meet every need. We offer no hassle returns within 30 days of receiving your order. And, in the spirit of gift giving any purchase made from November 1st - December 31st qualifies for our no hassle return policy all the way through January 31st. Please contact our bedding experts by email to request instructions on how to return your order.
If you see our products on a competitor’s site for a lower price, we are more than happy to price match! Please email our bedding experts with a link to the competitor’s website and we will match the price. And, if you find the same product you ordered at a better price within 60 days of placing your order email our bedding experts with a link to the competitor’s website and we will quickly refund the difference.
Pillows.com carries the widest selection of hotel products available to the retail customer. Pillows.com is not sponsored by any hotel. Pillows.com just retails the same products found in hotels. All of the hospitality trademarks are property of their respective owners.
When the weather gets cold and you start to feel the cold while you sleep, the first and best line of defense is a great comforter. That is why Pacific Pillows is pleased to offer a variety of comforters. Pacific Pillows features comforters comprised of duck and goose down to allow you to take advantage of the natural warmth that comforters afford. At the same time, Pacific Pillows understands that people may not like or are allergic to a down comforter. That is why Pacific Pillows is also pleased to offer a wide variety of down alternative comforters. Featuring a fill of polyester fiber designed to mimic the feel of down, the down alternative comforters available from Pacific Pillows are so comfortable, you will forget that they are not made of down. Pacific Pillows also understands that winter is not the only time a comforter is needed. When the cooler breezes of spring and fall start to swirl, you may want a comforter to allow you to keep your window open, but you realize that the comforter that kept you warm through the winter is now keeping you too warm. To address this, Pacific Pillows features comforters offering a wide variety of weights. From lightweight / summer weight comforters to ward off the tinge of cold air in the breeze to medium weight / fall weight comforters to keep you warm as the leaves start falling, Pacific Pillows has the perfect comforter for you!
Looking for a specific pillow not featured on our website? Use our Pillow Request Form to request your pillow. Sleep Well. Live Well.
Pacific Pillows has the largest selection of pillows available from any retailer. Our dedicated staff stands ready to help you search for that piece of bedding you just can't find anywhere. Or, our expert staff can make a recommendation to meet your individual sleep needs. Simply submit as much information and detail as possible in our Pillow Finder and we will get back to you within 1-2 business days with the results of our search. If you have pictures that could help us in our search please submit them. Sleep Well. Live Well.
Thank you for your submission! Our Customer Service team will send you a response in 1-2 Business Days.