Pacific Pillows was founded by Abby and Craig Clark when Craig was called to active duty in the military. As a family based business Pacific Pillows is specifically focused on bringing luxury bedding into homes around the United States at reasonable prices. We only feature products found in luxury hotels and resorts around the world. We will be adding more products in the upcoming months. Craig and Abby each have over 4 years of mail order retail experience and are dedicated to giving you the service you deserve! All of our products are kept in a smoke free environment.



12312 Paseo Lucido
Unit C
San Diego, CA 92128
(720) 840-7634*
*If you do call our phone you will most likely get a voicemail. We will return your call; however, email is the preferable and most expedient method of contact.

What you can expect if you place an order at Pacific Pillows?



  • Customer Service: We can be contacted by email at sleepwell@pacificpillows.com. We will respond to all email inquiries within 24 hours. We are dedicated to resolving any customer service issue in a timely manner. Order confirmation and shipping confirmation emails will be sent. Order status information is available 24 hours a day at our website. As we are a small business we do not have the staff to regularly man the phone lines. If you do call our phone you will most likely get a voicemail. We will return your call; however, email is the preferable and most expedient method of contact.

  • Shipping: Shipping and handling to the continental United States by ground service is $4.00 regardless of the size of the order placed. Next day shipping is substantially more and varies based upon where the item is being sent. Shipping to Hawaii, Alaska, PO Boxes, US territories, US protectorates, APO/FBO addresses, and other US minor outlying islands varies based upon where the item is being sent. All orders placed before Noon Eastern Monday-Friday will be shipped the same day. Orders placed after Noon Eastern Monday-Friday will be shipped the next business day. Orders placed on Saturday, Sunday or a Federal Holiday will ship the following Monday. We do not ship orders to any location outside of the United States. We do not ship orders to addresses that are not registered with your credit card company. We reserve the right to contact your credit card company in order to verify that an address is approved for shipment under Address Verification Guidelines. Orders shipping by ground should arrive within 7 days after the order is placed; however, please allow for 8 days delivery time.

  • Returns: We accept returns within 30 days of the date that the order was placed on our website. Any item can be returned for any reason providing that the item is in BRAND NEW condition. Upon receipt of the item we will refund your credit card with the full purchase price of your order. However, shipping is not refundable for any reason. If you need to return your order please contact us by email at sleepwell@pacificpillows.com before. We will issue a return authorization number (RA number) to be written on the box and will provide you the address where the order should be sent. At this point it will be your responsibility to return/pay for any costs of returning the item to Pacific Pillows. Any items returned without RA numbers will be refused.

  • Satisfaction Guarantee: All items sold by Pacific Pillows come with a 100% satisfaction guarantee. You can return any order within 30 days from the date that you placed your order for any reason provided that the item you are returning is in BRAND NEW condition.

  • Legal: Hyatt, DoubleTree, Marriott, and Ritz-Carlton logos and names are registered trademarks. They are not owned by our company and are used on this website only to assist Pacific Pillow customers in finding the bedding they enjoyed while staying at their favorite resort or hotel.